PINN’s culture is all about KISS –
Keep It Simple for Success.

Excellent hotel management is actually quite simple: Take good care of your associates and they will take good care of your guests. PINN Investments is a family organization that treats associates with respect, understands and demonstrates appreciation for the value they add to the organization, and recognizes it is through their contributions that profits follow.

At PINN Investments we use the same philosophy for our company culture. We keep it simple by living and working with three main fundamentals in harmony:

  1. Be Smart
  2. Be Kind
  3. Be Grateful

Each decision and course of action takes these three tenets into account. We hire the best at what they do and ask every associate – regardless of their position – to always make smart choices. We believe if decisions are based on what is the right thing to do, profitability will follow. We champion bold thinking: inspiration and innovation are encouraged at all levels of the organization. We treat our guests and each other with kindness and respect, and we are grateful for the opportunity to contribute in making the PINN family stronger.

Be Smart

  • Not everyone knows everything – just put your best foot forward.
  • Make wise, long-term decisions that are always in the best interest of the company.
  • Ask for help when you need it and benefit from others knowledge.
  • Focus on what is important, not urgent.
  • Think outside the box – always ask: Is there a better way?
  • Understand not all ideas are successful; it’s okay if some fail.
  • Take responsibility for your job, make decisions as necessary.

Be Kind

  • Treat others as you would like to be treated.
  • Listen to what others have to say.
  • Give others the benefit of the doubt.
  • Give generously, without expectations of receiving.
  • Inclusive is better than exclusive – treat everyone the same.
  • Recognize everyone offers something valuable to contribute.

Be Grateful

  • Do everything with gratitude and humility.
  • Stop, breath, and think about all you have for which to be thankful - everyday.
  • Say "thank you" often for little and big things alike.
  • Focus on being grateful for the things you have rather than thinking about the things you don't.